Refund policy

Wild Messengers® Alchemical Tarot Effective Date: March 28, 2026

Pre-Orders

Wild Messengers® Alchemical Tarot Second Edition is currently available for pre-order. By placing a pre-order, you are reserving your copy ahead of the production run. Pre-order charges are processed at the time of purchase.

Shipping may state an estimated arrival date—we cannot control that notification and does NOT mean your item will be arriving. Once we have product in hand we will update you on the estimated arrival time once they are fulfilled.

Pre-orders may be cancelled and fully refunded at any time before your order ships. To cancel, email us at squawk@wildmessengers.com with your order number and we will process your refund within 5–7 business days.

30-Day Satisfaction Guarantee

We stand behind every deck we make. If you are not satisfied with your purchase for any reason, contact us within 30 days of delivery and we will make it right — exchange, store credit, or full refund, your choice.

To initiate a return:

  1. Email squawk@wildmessengers.com with your order number and reason for return
  2. We'll reply within 2 business days with return instructions
  3. Ship the item back in its original condition
  4. Once we receive and inspect the return, your refund will be processed within 5–7 business days to your original payment method

Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.

Defective or Damaged Items

We guarantee every Wild Messengers deck against manufacturing defects and shipping damage. If your deck arrives damaged or defective in any way:

  • You do not need to return the item.
  • Email squawk@wildmessengers.com with your order number and photos of the damage or defect(s).
  • We will send a replacement at no cost to you, or issue a full refund — whichever you prefer.
  • Shipping damages must be reported within 48 hours of delivery date.
  • Manufacturing defects must be reported within 30 days of delivery date.

Non-Returnable Items

  • Digital downloads (if applicable)
  • Items returned more than 30 days after delivery

Questions

Email us anytime at squawk@wildmessengers.com. We read everything.